Delivery and return

Shipping & delivery

When placing an order, the buyer chooses one of the offered methods of delivery and receipt of goods.
We deliver to: the Netherlands, Austria, Belgium, Croatia, Cyprus, Czech Republic, Finland, France,
Germany, Greece, Ireland, Italy, Luxembourg, Norway, Poland, Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden, Switzerland, United Kingdom, United States, Canada, Costa Rica.
On request we can also deliver to other countries. Please contact us first, before placing the order: info@ringstringstore.nl

Delivery costs: 1.00 EUR. Next business day delivery, after ordering and payment.

Delivery costs: from 1.00 EUR. Order will be delivered 3 - 10 business days, after ordering and payment.

We will dispatch your order the same day, if order placed and payed before 18:00. You will receive order at your home address within 1-10 working days after ordering and payment. Delivery cost starting from 1.00 EUR. Delivery costs depend on the weight of the shipment and the amount of goods ordered. The exact delivery cost is visible at the time of ordering. Start new order to see prices.

The seller is not responsible and does not compensate the buyer for any possible losses if the planned delivery time of the goods is delayed. If the planned term of delivery of the goods is delayed and the Buyer no longer wishes to wait for the delivery of the goods, then the Buyer has the right to unilaterally withdraw from the Agreement by notifying the Seller. In this case, the Buyer is not entitled to claim any compensation from the Seller. A normal term of delivery of goods is considered to be a term no longer then 30 calendar days, except in cases when the Seller and the Buyer have agreed separately on other terms of delivery of goods.

If the Buyer is not present at the delivery address indicated when purchasing the goods, then the Seller shall not be liable for non-delivery or delay in receipt of the goods. If the Buyer is not present at the specified place or address, or is not present at the time agreed for delivery, then in case of non-delivery of the Goods, the money paid to the Buyer for the goods and delivery shall not be returned.

Return & Refund Policy

Thanks for shopping at Ring String official European store.
If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. With a product you receive a licence to access our online generator, which should not be used in any way. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you (by email or phone call) on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuers policies.

Return shipment

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are nonrefundable.

To return products, please contact us: info@ringstringstore.nl. One of our managers will contact you ASAP.